Gold Badge LLC Privacy Policy

Gold Badge LLC (“Gold Badge,” “we,” “us,” or “our”) operates the Gold Badge LLC company website and its client-inquiry features (the “Website”). This Privacy Policy explains the information we collect through the Website, how we use and share it, and the choices available to you.

Scope of this policy

This policy applies to the Gold Badge LLC company Website and the information submitted through its forms. Gold Badge products may have separate privacy policies describing their specific data practices. For example, the Park Relay mobile application and related Park Relay services are covered by the separate Park Relay Privacy Policy.

Information we collect

We may collect the following information through the Website:

• Client-inquiry information — your name, work email address, company or organization, project description, and other details you choose to include when asking about working with Gold Badge.
• Direct communications — information you include when you email us or otherwise communicate with us about an inquiry.
• Technical information — basic information that may be generated when you access the Website, such as IP address, browser and device type, requested pages, timestamps, and server or security logs.

How we use information

We may use information collected through the Website to:

• Review and respond to client inquiries
• Understand a prospective client’s needs and discuss a potential engagement
• Communicate with you about your request
• Operate, maintain, secure, and troubleshoot the Website
• Prevent spam, fraud, misuse, and other harmful activity
• Comply with applicable law and protect our rights and the rights of others

How we share information

We do not sell personal information collected through the Website. We may share information in the following circumstances:

• Service providers — vendors that help us host, secure, maintain, and operate the Website. We use Resend to deliver client-inquiry emails. These providers process information on our behalf to provide their services.
• Legal and safety reasons — when required by law, in response to lawful requests, or when reasonably necessary to protect Gold Badge, Website visitors, or others.
• Business changes — in connection with a merger, financing, acquisition, reorganization, sale of assets, or similar business transaction, subject to applicable law.
• With your direction or consent — when you ask us to share information or otherwise authorize us to do so.

Third-party websites and products

The Website may link to Gold Badge products or third-party websites and services. Their privacy practices are governed by their own policies. A link from this Website does not make this policy apply to another service.

Data retention

We retain inquiry and communication information for as long as reasonably necessary to respond, evaluate a potential engagement, maintain appropriate business records, resolve disputes, protect the Website, and meet legal obligations. We may delete or anonymize information when it is no longer needed.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices and privacy rights

You are not required to submit the client-inquiry form and may contact us directly by email instead. Depending on where you live, applicable law may provide rights to request access to, correction of, or deletion of certain personal information, or information about how it is used. Contact us to submit a request. We may need to verify your identity before completing it.

Children’s privacy

The Website is intended for business and general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Website.

International visitors

Gold Badge operates from the United States. If you visit the Website from another country, information may be processed in the United States and in other countries where our service providers operate.

Changes to this policy

We may update this Privacy Policy as the Website or our practices change. We will post the revised policy on this page and update the effective date. If required by law, we will provide additional notice.

Contact us

For questions or privacy requests, contact: